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Salesforce AI Associate Course + Practice Exams

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  1. Introduction
    2 Topics
    1. Introduction to the Salesforce AI Associate Exam
    2. How to Study for the Salesforce AI Associate Exam
  2. AI Fundamentals: 17%
    4 Topics
    1. What is Artificial Intelligence?
    2. What is Generative AI?
    3. Main Types of AI Capabilities
    4. Generative AI vs Predictive AI
  3. AI Capabilities in CRM: 8%
    5 Topics
    1. Einstein Opportunity Scoring
    2. Einstein Lead Scoring
    3. Case Classification
    4. Account Insights
    5. Einstein Relationship Insights
  4. Ethical Considerations of AI: 39%
    4 Topics
    1. Salesforce's Trusted AI Principles
    2. Ethical Challenges of AI
    3. Responsible Development with Generative AI
    4. Ethical Data Use
  5. Data for AI: 36%
    6 Topics
    1. What is Data?
    2. Data Quality
    3. Dimensions of Data Quality
    4. Data Literacy
    5. AI Ready Data
    6. Data Management
  6. Prepare for Success
    1 Topic
    1. Tips to Pass the Salesforce AI Associate Certification
  7. Taking the Exam
    2 Topics
    1. Webassessor Registration, Scheduling & Taking the Exam
    2. Certification Maintenance, Verification & Retakes

Quizzes

  • AI Associate Exam 1
  • AI Associate Exam 2
Private: Salesforce AI Associate Course + Practice Exams Ethical Considerations of AI: 39%
Lesson 4 of 7
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Ethical Considerations of AI: 39%

Andrew Cook
Lesson Content
0% Complete 0/4 Steps
Salesforce’s Trusted AI Principles
Ethical Challenges of AI
Responsible Development with Generative AI
Ethical Data Use