Back to Course Salesforce AI Associate Course + Practice Exams 0% Complete 0/0 Steps Introduction 2 Topics Introduction to the Salesforce AI Associate Exam How to Study for the Salesforce AI Associate Exam AI Fundamentals: 17% 4 Topics What is Artificial Intelligence? What is Generative AI? Main Types of AI Capabilities Generative AI vs Predictive AI AI Capabilities in CRM: 8% 5 Topics Einstein Opportunity Scoring Einstein Lead Scoring Case Classification Account Insights Einstein Relationship Insights Ethical Considerations of AI: 39% 4 Topics Salesforce's Trusted AI Principles Ethical Challenges of AI Responsible Development with Generative AI Ethical Data Use Data for AI: 36% 6 Topics What is Data? Data Quality Dimensions of Data Quality Data Literacy AI Ready Data Data Management Prepare for Success 1 Topic Tips to Pass the Salesforce AI Associate Certification Taking the Exam 2 Topics Webassessor Registration, Scheduling & Taking the Exam Certification Maintenance, Verification & Retakes Quizzes AI Associate Exam 1 AI Associate Exam 2 Private: Salesforce AI Associate Course + Practice Exams Introduction Lesson 1 of 7 In Progress Introduction Andrew Cook Lesson Content 0% Complete 0/2 Steps Introduction to the Salesforce AI Associate Exam How to Study for the Salesforce AI Associate Exam