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Question 1 of 10
1. Question
A business analyst (BA) is looking to boost their company’s performance by making improvements in their sales procedures and customer service.
What AI tools could the BA employ to address these requirements?
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Question 2 of 10
2. Question
What distinguishes machine learning in the realm of AI capabilities?
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Question 3 of 10
3. Question
What does computer vision primarily do in the realm of AI capabilities?
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Question 4 of 10
4. Question
What makes up the fundamental elements of AI systems?
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Question 5 of 10
5. Question
A sales manager aims to enhance their operations within Salesforce using AI. Which application of AI would be most beneficial?
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Question 6 of 10
6. Question
A service leader intends to utilize AI to assist customers in resolving their inquiries faster through a guided self-service application. Which Einstein functionality provides the best solution for this?
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Question 7 of 10
7. Question
A marketing manager seeks to employ AI for improved customer engagement. Which feature offers the most suitable solution?
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Question 8 of 10
8. Question
Cloudy Computing aims to reduce the workload of its customer care agents by deploying a chatbot on its website to handle common queries. Which area of AI is best suited for this situation?
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Question 9 of 10
9. Question
Which AI technique consists of a network of connections influenced by weights and biases?
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Question 10 of 10
10. Question
What category of artificial intelligence is centered on highly specialized tasks?