Lucy Mazalon is the Operations Director & Co-Editor at Salesforce Ben.
A 10 x certified Salesforce Marketing Champion, she is the founder of THE DRIP, a blog dedicated to Salesforce marketing automation, which merged with Salesforce Ben in late 2017.
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There seems to be a problem with the progression from question 9 of the Acceptance Criteria section. I clicked ‘back’ after I came across question 9 because I wanted to reference question 8, unfortunately, its like the page is stuck as I cannot proceed from 9 even when U refresh the ‘next’ button is not showing up.
I want to be able to go back and look at the breakdown of my quiz results later. It appears that I can only see them right after I complete the quiz, and once I leave that screen, I cannot go back to review the data.
This is correct. You can only see your results and check answers during or straight after an exam. This is to allow you to repeat the exam as often as needed.
Would you consider adding a feature allowing us to check our answers and comments (like FoF has)? I learn best by reviewing those comments a number of times to understand why my correct answers were correct, and the wrong answers were wrong… Thanks for the great content!
One question in the “Requirements” course seems to have the same explanation of the answer as a previous question but the answer/explanation is not relevant to the question.
The question is “The Business Analysts would like to assess how changes to metadata could impact current org configuration. What should the Business Analyst use for conducting impact analysis?”
It says the answer is to check the app exchange with the explanation “The Salesforce AppExchange is the marketplace for applications that can extend Salesforce’s functionality. The partner ecosystem exists to spur innovation, and therefore, support Salesforce in plugging functionality gaps. Address validation is a perfect example – you don’t want to ‘reinvent the wheel’ when AppExchange apps can already do this. Plus, they’ll take care of maintenance in line with any future changes to Salesforce functionality.”
The Salesforce AppExchange is the marketplace for applications that can extend Salesforce’s functionality. The partner ecosystem exists to spur innovation, and therefore, support Salesforce in plugging functionality gaps. DevOps/Change Intelligence are perfect examples – you don’t want to ‘reinvent the wheel’ when AppExchange apps can already do this. Plus, they’ll take care of maintenance in line with any future changes to Salesforce functionality.
I have an issue where my exam stopped working early on and I left the time to run through. Now when I select the exam to take it again and start it, the timer starts but I have no questions pop up? Are the exams set to only work once?
Unfortunately this is how this platform works. Individual exams do not count towards course progress. Once you complete all the exams, you progress will be 100%.
See my email about Journey Mapping. Test 1, Question 39. Salesforce materials indicate Journey Mapping is typically for customers, not employees. Thanks for this though. Great learning device so far!
Thanks much for the helpful materials!
BA Exam 3, Question 21 – “pre-conversion” is misspelled.
BA Exam 3, Question 44 – Not quite sure what was intended here. I think the wording needs a tweak or some clarification.
There seems to be a problem with the progression from question 9 of the Acceptance Criteria section. I clicked ‘back’ after I came across question 9 because I wanted to reference question 8, unfortunately, its like the page is stuck as I cannot proceed from 9 even when U refresh the ‘next’ button is not showing up.
Please try clearing your cache as this should resolve the issue.
I want to be able to go back and look at the breakdown of my quiz results later. It appears that I can only see them right after I complete the quiz, and once I leave that screen, I cannot go back to review the data.
This is correct. You can only see your results and check answers during or straight after an exam. This is to allow you to repeat the exam as often as needed.
Would you consider adding a feature allowing us to check our answers and comments (like FoF has)? I learn best by reviewing those comments a number of times to understand why my correct answers were correct, and the wrong answers were wrong… Thanks for the great content!
We are planning on getting this feature added to our site in the future!
Hi, I am unable to restart the exam I’ve taken previously. Can someone help/guide?
Hi Sameer,
Have you tried clearing your browser cache and cookies? This normally resolves issues like this.
https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
One question in the “Requirements” course seems to have the same explanation of the answer as a previous question but the answer/explanation is not relevant to the question.
The question is “The Business Analysts would like to assess how changes to metadata could impact current org configuration. What should the Business Analyst use for conducting impact analysis?”
It says the answer is to check the app exchange with the explanation “The Salesforce AppExchange is the marketplace for applications that can extend Salesforce’s functionality. The partner ecosystem exists to spur innovation, and therefore, support Salesforce in plugging functionality gaps. Address validation is a perfect example – you don’t want to ‘reinvent the wheel’ when AppExchange apps can already do this. Plus, they’ll take care of maintenance in line with any future changes to Salesforce functionality.”
I don’t think this is correct
The Salesforce AppExchange is the marketplace for applications that can extend Salesforce’s functionality. The partner ecosystem exists to spur innovation, and therefore, support Salesforce in plugging functionality gaps. DevOps/Change Intelligence are perfect examples – you don’t want to ‘reinvent the wheel’ when AppExchange apps can already do this. Plus, they’ll take care of maintenance in line with any future changes to Salesforce functionality.
Thank you , I cleared this exam yesterday after practicing the test exams. Actual exam was very much similar to them.
Congratulations!
I have an issue where my exam stopped working early on and I left the time to run through. Now when I select the exam to take it again and start it, the timer starts but I have no questions pop up? Are the exams set to only work once?
I have asked our developers to troubleshoot and will get back to you asap once the issue has been resolved.
I cannot get exam 1 and 2 to launch. Exam 3 launched without issue.
Can you please clear your cache and see if this resolves your issue?
I have completed almost all the sections for the practice exams but when I go to my courses it appears 0% of progress.
Unfortunately this is how this platform works. Individual exams do not count towards course progress. Once you complete all the exams, you progress will be 100%.
See my email about Journey Mapping. Test 1, Question 39. Salesforce materials indicate Journey Mapping is typically for customers, not employees. Thanks for this though. Great learning device so far!
Thanks much for the helpful materials!
BA Exam 3, Question 21 – “pre-conversion” is misspelled.
BA Exam 3, Question 44 – Not quite sure what was intended here. I think the wording needs a tweak or some clarification.