Salesforce Administrator Course

Admin Courses , Paid Courses , Salesforce ,

Salesforce Administrator Course

Pass your Salesforce Admin exam with this comprehensive course!

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Christine Marshall

Course Content

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Introduction 4 Topics

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Lesson Content

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Navigate Your Course

Course Introduction

Certification Introduction

How to Study for the Salesforce Certified Administrator Exam

Get Started 4 Topics Sample Lesson

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Sign Up For Trailhead

Login to Salesforce

A Quick Tour of Salesforce

Lightning Vs Classic

Configuration & Setup 20% 21 Topics | 1 Quiz

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Configuration & Setup Introduction

Company Settings

User Interface & Key Features

Create a Business Development App

User Interface Search Settings

Intelligence View

Setup & Maintain Users

Delegated Administration & Login As Another User

Managing Access & Security in Salesforce

Organizational Security Controls

Organization Wide Defaults

Roles & Role Hierarchy

Sharing Hierarchy

Restriction Rules

Profiles, Permission Sets & Permission Set Groups

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Object Manager & Lightning App Builder 20% 20 Topics | 1 Quiz

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Object Manager & Lightning App Builder Introduction

Standard Objects & Fields

Object Relationships

Extending Salesforce with Custom Objects & Fields

Field Dependencies

Field History Tracking

Field Visibility, Required Fields & Validation Rules

Deleting Fields

Business Processes, Path & Guidance

Compact Layouts

Global & Object-Specific Actions

Lightning App Builder Record Pages

Dynamic Related Lists

Object Manager & Lightning Mini Quiz

Sales & Marketing Applications 12% 15 Topics | 1 Quiz

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Sales & Marketing Applications Introduction

Opportunities & Sales Process Overview

Products & Price Books

Lead Management & Lead Conversion

Lead Assignment Rules

Lead Auto-Response Rules

Campaign Management

Sales Productivity Features

Home Page Assistant

Einstein Lead Scoring

Einstein Opportunity Scoring

Sales & Marketing Mini Quiz

Service & Support Applications 11% 9 Topics | 1 Quiz

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Service & Support Applications Introduction

Case & Support Process Overview

Case Assignment Rules

Case Auto-Response Rules

Case Escalation Rules

Service Console

Service & Support Mini Quiz

Productivity & Collaboration 7% 5 Topics | 1 Quiz Sample Lesson

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Productivity & Collaboration Introduction

Features of Activity Management

Features of Chatter

Salesforce Mobile App

How, When & Where to Use the AppExchange

Productivity & Collaboration Mini Quiz

Data & Analytics Management 14% 18 Topics | 1 Quiz

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Data & Analytics Management Introduction

Creating Reports

Report Features

Reporting Snapshots

Create Dashboards

Report & Dashboard Data Access

Report & Dashboard Folder Management

Exporting, Scheduling & Subscribing

Data Validation

Duplicate Management

Salesforce IDs & External IDs

Data Import Wizard

Data Import Wizard VS Data Loader

Mass Action Tools

Data Export & Backup

Data & Analytics Mini Quiz

Workflow/Process Automation 16% 9 Topics | 1 Quiz

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Workflow/Process Automation Introduction

Email Templates

Workflow Rules & Actions

Approval Processes

Process Builder

Create a Screen Flow

Ultimate Salesforce Flow Cheat Sheet

Order of Execution

Automation Mini Quiz

Prepare for Success 1 Topic

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Tips To Pass The Salesforce Admin Certification

Taking the Exam 3 Topics

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Webassessor Registration & Scheduling the Exam

Taking the Exam – Online or Onsite?

Retake Policy for Certification Exams

What’s Next? 3 Topics

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Verify Your Certification Status

Maintain Your Certification

Choose Your Next Exam

About Instructor

Christine Marshall

Christine is the Technical Content Director at Salesforce Ben. She is an 11 x certified Salesforce MVP, regular speaker at Salesforce events, and leads the Bristol Salesforce Admin group.

6 Courses

Not Enrolled

This course is currently closed79.99

Course Includes

12 Lessons
112 Topics
7 Quizzes
Course Certificate